Effective date: October 16, 2026
Aware and Safe (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit awareandsafe.com or buy our books.
Information we collect
Depending on how you use the site, we may collect your name, email address, billing and delivery details, order and download information, messages you send to support, and basic technical information such as device, browser, and site activity. Payment details are handled through the payment provider used at checkout; please do not send card details by email.
How we use information
- To process orders, take payment, provide download links, and deliver future printed orders.
- To answer questions, provide support, and manage your account.
- To maintain site security, prevent fraud, troubleshoot issues, and keep business and tax records.
- To send marketing messages only where permitted; you can unsubscribe from marketing at any time.
Service providers and disclosures
We use service providers that help operate the site and fulfil orders, which may include WordPress and WooCommerce hosting, payment processing (including Stripe where selected at checkout), email, security, analytics, and delivery services. They receive information needed to provide their services. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer. We do not sell personal information.
Some service providers may process information in countries other than Canada, where privacy laws may differ. We take reasonable steps to use providers and safeguards appropriate to the service.
Cookies and similar technologies
Our site uses necessary cookies for functions such as security, login, shopping cart, and checkout. Other cookies or similar technologies may be used for preferences, analytics, or marketing if enabled. See our Cookie Policy and any cookie notice displayed on the site for more information and available controls.
Retention and security
We keep information for as long as reasonably needed to fulfil orders, provide support, meet accounting and legal obligations, resolve disputes, and protect the site. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and privacy requests
You may ask to access or correct personal information we hold about you, subject to applicable law. You can unsubscribe from marketing emails using the link in the message. To make a privacy request or raise a concern, contact us using the details below.
Children
Our store is intended for adults making purchases. We do not knowingly collect personal information from children for marketing purposes.
Changes to this policy
We may update this policy as our services or practices change. The latest version will be posted on this page with its effective date.
Contact us
Aware and Safe
22 Geddy Street
Whitby, Ontario L1P 1P8, Canada
Email: [email protected]